FAQ

Frequently asked questions

Answers to the questions we hear most from medical and dental practices.

CurePayMD manages the billing and revenue cycle work behind a medical or dental practice — claim submission, coding support, payment posting, denial management, and A/R follow-up — so your team can focus on patient care instead of paperwork.

Yes. We support medical practices across a wide range of specialties as well as general and specialty dental offices, with billing workflows tailored to each.

We start with a review of your current billing workflow, systems, and payer mix, then set up processes across eligibility, coding, claims, and posting before actively managing your revenue cycle on an ongoing basis.

We design our workflow around the systems your practice already uses wherever possible, minimizing disruption to your existing operations.

Denied claims are reviewed to determine the root cause, corrected where possible, and resubmitted or formally appealed. Recurring denial patterns are also flagged so they can be addressed going forward.

Reporting cadence is agreed with each practice. Most practices receive regular summaries covering claims submitted, denials, A/R aging, and payment activity.

Yes. Eligibility and benefits verification is available ahead of scheduled visits to help confirm active coverage and reduce claim denials tied to coverage issues.

We follow HIPAA-minded data handling practices designed around the protection of patient health and billing information throughout our workflow.

Engagement terms are discussed individually with each practice based on scope of work. Reach out to our team to talk through what would work best for your practice.

You can request a free billing assessment through our contact page or by calling our team directly. We'll review your current process and outline where we can help.